We know what it’s like…your tasting room is filled to the brim, but your staff are struggling to keep up with all the orders, leaving zero time to encourage guests to buy more and stay longer.
The wine industry is booming and popularity increasing year on year, but the No.1 thing that sets your winery apart from another – is the experience you deliver to your guests. Because quite frankly, it doesn’t matter how great your wine is… if the customer can’t get a glass of wine, they’re going to leave.
Grapeserve takes the pressure off your team, by allowing customers to browse your menu, order and pay directly from their table without even needing to be handed a menu. Leaving your team free to concentrate on delivering fabulous tasting experiences and upselling those extra bottles for guests to take home.
With Grapeserve you can look forward to the busiest days with excitement again, and enjoy pouring wines for tasting, discussing terroirs and varieties, and responding effortlessly to customer questions, ensuring every visitor enjoys their wine tasting experience and leaves full of praise… looking forward to their next visit to your winery.
At Grapeserve we know that implementing a new system can be a little daunting. We believe in keeping things simple and easy to use, so we’ve taken extra care to design the GrapeServe App with the people who will use it at the center of our processes.
We’ll install it, train your team and work with you to encourage your guests to download and use the app.
GrapeServe taking the pressure off busy days, letting your customers relax and leaving your team free to focus on delivering great wine tasting experiences and those all important upsells.