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How it Works

How the service works with Grapeserve

When a winery customer with the Grapeserve App is at  your vineyard, they will instantly be presented with your menu within the app.

The customer can then browse your menu electronically on their smartphone, place their order and pay for all their food and drinks. Once the order is placed, you get a visual and audio notification via the website where you can see the details of the order that was placed and where they are sitting. Knowing that the products have already been paid for, your servers only need to make one trip to deliver the ‘goods’ to the table to complete the order.

How to get started with GrapeServe

ALL YOU NEED IS AN INTERNET CONNECTION AND A BROWSER (on a tablet, mobile phone or computer)

Grapeserve is not designed to replace or interfere with your current POS, it operates independently. So, whether you have a simple cash register or the most sophisticated POS, Grapeserve will still work for you. You will need to set-up a Stripe.com account (but don’t worry we’ll help you with that). Stripe is the leader in Online Payments and Mobile Commerce Processing, most importantly, they also have the highest PCI compliant security standards.

$ZERO SETUP FEES

A small transaction fee is charged to the winery for each successful order. (The cost of the transaction fee can easily be offset by charging the customer their own transaction fee. So, the GrapeServe System can effectively grow your profits without costing you a cent!

TO GET STARTED set-up a Demo Call with us today and we’ll show you all the ins & outs on how to get an extra set of hands without increasing your wage bill.

CLICK HERE TO BOOK A DEMO CALL TODAY!

FAQs for Wineries

1. Does it matter which POS we currently use?

No, GrapeServe is not designed to replace or interfere with your current POS, it operates independently. This means regardless of whether you have a simple cash register or the most sophisticated POS system, GrapeServe will still work perfectly for you.

2. Will it integrate into my POS system?

Currently, there is no POS integration built into the platform. However, you can export your transactions in excel format to easily add to your weekly sales figures for your current accounting system. NOTE: If you would like a custom integration built, please reach out to us here to discuss. integration@grapeserve.com